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To obtain product specifications and warranty information, please contact the respective vendor directly. You should make your own independent evaluation before conducting business with any company. Each company listed is independent from Seagate and is not under the control of Seagate therefore, Seagate accepts no responsibility for and disclaims any liability from the actions or products of the listed companies. Seagate makes no warranty - implied or otherwise - regarding the performance or reliability of these companies or products.

Seagate references third parties and third party products as an informational service only, it is not an endorsement or recommendation - implied or otherwise - of any of the listed companies. REFERENCE TO THIRD PARTIES AND THIRD PARTY WEB SITES. If you simply reboot or reset your computer without completely powering it down first, the corrected capacity setting will not take effect. The system needs to be shut down so any cached information is cleared.

Once the capacity has been set SeaTools has returned to the main screen, take the SeaTools disc out of the drive and completely power down the system.

Select the correct drive from the list using the mouse or keyboard.

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When SeaTools boots up, carefully read the license agreement, and press Y if you accept it. Insert the SeaTools for DOS CD or floppy disc into the appropriate drive, and restart your computer.The other option is to create a second partition with the remaining unallocated disc space.

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You must delete its current partition then repartition and format the drive to gain the full capacity of the drive.

Seagate is not responsible for any lost data.Īfter correcting the drive capacity, the drive may still show a partition size of 32GB but with unallocated space. This is a potentially data destructive procedure. It is recommended that you back up any important data on the hard drive before using SeaTools to set the drive size. Any other hard drives should be disconnected. It is recommended that you only have the hard drive reporting the incorrect capacity connected to your system while performing the following steps.

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In order to correct this, you will need to download SeaTools for DOS, boot into the SeaTools disc, and run the Set Capacity utility. Incorrect Reporting to the BIOS: The drive itself may be reporting the incorrect size to the BIOS.

You will need to format the drive in NTFS if you want to partition the drive larger than 32 GB. That means if you formatted the drive in FAT 32 with Windows, the largest partition supported is 32 GB.

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Operating System: Windows have a 32 GB format limitation for FAT 32.

The ability to support the faster transfer rates of the drive.

The ability to support large capacity drives.

The two benefits of ATA controller cards are:

(Recommended) Purchase a PCI ATA controller card that will support the capacity of the drive.

Check with the system or motherboard manufacturer for any BIOS upgrades for the system.

If not please perform one of the following: If the BIOS detects the full capacity of the drive then the BIOS will support the capacity of the drive. In the BIOS setup please set the drive type to AUTO detect.

BIOS: On older systems (pre- November 1998) the BIOS may not support drives that are larger than 32 GB.

You must reformat the drive without the CLJ or AC jumper to gain the full capacity of the drive. After removing the CLJ or AC jumper the drive will still be recognized as 32GB. If you format the drive with the CLJ or AC jumper then the drive capacity will be limited to 32GB. If you have two jumpers shunts on the drive you will need to remove the CLJ or AC jumper. This jumper will limit the capacity of the drive to 32 GB and should only be used when the BIOS hangs when trying to auto-detect the drive. On drives that are larger than 32 GB there is a Capacity Limitation Jumper (CLJ), also known as the Limit Capacity Jumper or the Alternate Capacity (AC) Jumper setting.

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If the operating system, BIOS or DiscWizard can only recognize 32 GB of the drive it may be caused by one of the following:ĭrive Jumpers: Applies to Mac and Window users.