TP-Link Deco Whole Home Wi-Fi – Create Guest Network.

Linksys / Velop Mesh – Configure separate SSID for 2.4Ghz.

Connect the kumo cloud device to this SSID.

Once the router/access point is connected, set it up to broadcast a completely new SSID on 2.4 GHz only.

Eero Mesh, you can connect an inexpensive wireless router to your existing router or gateway

If configuring separate SSIDs or a Guest Network is not possible with your mesh Wi-Fi router, i.e.

During device pairing, you will only see the compatible network, i.e.

Note, for AmpliFi Mesh systems, you must also add the additional 2.4Ghz SSID to each of the mesh points and/or to the router.If your mesh Wi-Fi router does not allow the main SSID for 2.4Ghz and 5Ghz to be separated, you can create an additional SSID and select it to broadcast on the 2.4Ghz band.Temporarily hiding the 5Ghz network will facilitate the initial pairing or repairing of the kumo cloud device to your network.The Eero app allows you to temporarily hide the 5Ghz network for 15 minutes.Some mesh Wi-Fi routers such as the Eero line of routers allow you to temporarily hide the 5Ghz network.Temporarily hide the 5Ghz network during pairing / re-pairing Connect the kumo cloud device to the Guest network.Create the 2.4Ghz “Guest” network with a unique name, i.e.Some mesh Wi-Fi routers allow you to create a separate 2.4Ghz “Guest” network to be used for Internet of Things devices that only operate in the 2.4Ghz network band.Connect the kumo cloud to the 2.4Ghz network.If your mesh Wi-Fi router allows it, configure separate SSIDs for the 2.4Ghz and 5Ghz networks and name each network SSID accordingly – i.e.Log into your router through its mobile app or from a web browser and confirm that the router’s firmware is most recent and up to date.Here are some ways to troubleshoot if you have a mesh network: Connections to mesh networks that roam between 2.4Ghz and 5Ghz may not maintain a reliable connection with the kumo cloud device or may not connect at all during device pairing.

Kumo cloud is looking for a 2.4Ghz network. Mesh Wi-Fi routers may broadcast a single SSID for both 2.4Ghz and 5Ghz networks. The kumo cloud wireless interface operates exclusively in the 2.4Ghz network. Kumo cloud is compatible with mesh Wi-Fi routers, but additional steps may be required to enable connectivity. Is kumo cloud compatible with mesh Wi-Fi networks?

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